Delivery and Returns
We offer worldwide delivery using Royal Mail. Delivery options and costs vary depending on location and service selected.
Almost any order placed and authorized before 1pm Monday to Friday will be dispatched on the same working day, otherwise the next working day. We always endeavor to keep within these timescales but on a very rare occasion we may not be able to fulfill this.
Shipping times do not include weekends or bank holidays.
Free super saver delivery estimated 5-7 working days
Standard delivery £3.99 estimated 2-5 working days
Next day 1pm delivery £5.99
International Delivery - £14.99 please allow up to 28 days for international delivery
Please be aware if ordering internationally our postage costs do not include any potential customs charges your country may place on an item.
Returns – For UK and ROI items must be returned within 14 days of receipt. For international customers this window is increased to 28 days.
All items must be returned in the original packaging where possible. You must take practical care of any item – this means they must be unworn and in a re-sellable condition.
Certain items cannot be returned due to hygiene reasons, including but not limited to underwear, make-up, pierced jewelry and swimwear.
Shoes must be tried on indoors.
All items must have tags attached.
We offer simple returns!
Follow this link
To create your Royal mail tracked returns label
A flat rate of £2.50 will be deducted from your refund.
It is your responsibility to obtain proof of postage for returns
Returns are usually processed as soon as they arrive back with us. Please allow up to 21 days for this within busy periods. Feel free to email our customer service team if you have any concerns.
Faulty - Although every effort will have been taken to ensure your item is perfect if you do receive a faulty item please return it within 30 days of receipt. Please get in touch with our customer service team also.
This does not affect your statutory rights.